Snabber Status — Fixed Post for Global Incidents
This page provides the current status of the bank connectors available in Snabber and lists any known incidents that may affect automatic transaction imports. We update this page whenever new information becomes available.
🔌 Bank Connector Status (Pluggy)
Snabber uses Pluggy, a Central Bank authorized Open Finance provider, to securely connect with financial institutions. When a bank experiences maintenance or service instability, the issue is generally on the institution's side rather than with Snabber.
To check the current status of each supported institution and view Pluggy's incident history, visit their official status page:
🔍 View Connector Status → status.pluggy.ai
Tip: If a specific account fails to sync, first check whether the financial institution has an active incident on Pluggy's status page. This can save time and avoid unnecessary reconnection attempts.
🚨 Known Incidents
Below are the active and recently resolved incidents that may affect Snabber users. Each incident includes its current status and update history.
InfinityPay Open Finance Consent Unavailable
We have identified an issue affecting the Open Finance consent flow for InfinityPay. In some cases, users are unable to complete the authorization process required to connect their accounts.
Update History
Incident under investigation
July 2026
The issue has been reported to our Open Finance partner, which is currently investigating the root cause of the failure in the InfinityPay consent flow. There is no estimated resolution time yet. This page will be updated as soon as more information becomes available.
Itaú Android Consent Screen
The issue affecting the Itaú Open Finance consent flow in the Android app has been resolved. New account connections are now working normally.
Update History
Incident resolved
July 2026
We have confirmed that the consent flow is operating normally again on Android devices.
Case opened with Pluggy
June 2026
📌 What should I do while an incident is open?
- InfinityPay: If you're unable to complete the Open Finance consent process, please wait while our Open Finance partner investigates the issue. We'll update this page as soon as new information becomes available.
- Check this page regularly—we update it whenever we receive new information from Pluggy or the affected financial institutions.
- Need help? Contact our support team directly from within the app.